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Contact Tixel Customer Service

How to Contact Tixel?

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PissedConsumer Reporter
How to Contact Tixel?

Currently, Tixel does not provide phone communication with customer service managers. Instead, written options are available. You can get real-time assistance regarding purchasing tickets to a certain concert, festival, sports game, theater performance, or other events via an online chat option, a contact form, and social network platforms such as Facebook, Instagram, and others.

Tixel does not provide a direct email address to contact the customer service team. However, if you prefer written communication, the company provides an online contact form. To access it, go to the “help” page from the bottom menu of the official company website, choose “Buyer”, “Need updated ticket form your sellers?”, or “Seller”, open the block you need, and follow the “here” hyperlink next to “Contact our Support Team”. You’ll be directed to a contact form. But first, you need to log in or sign in.

If digital support is most convenient for you, Tixel provides such an option via the official company website. Just navigate to the “Resources” block at the bottom menu and follow “Help”. Such an action will lead you to a separate page with categorized sections for buyers, sellers, account issues, payments, and more. There, you can find detailed answers to your questions.

The exact business hours for support assistance are not listed on the company’s pages. However, if you submit a request through the contact form, your issue is reviewed as soon as possible. For the fastest resolution, make sure all required details are provided in your request.

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Contact Information

Tixel Website:

Tixel Help Center:

Corporate Office Address:

Tixel Pty Ltd.
231 Chapel St
Prahran, Victoria 3181
Australia

Tixel Rating Based on 4 Reviews

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